North Carolina’s Healthcare Navigator (919) 996-9094

What We Do

Helping patients make smarter healthcare decisions when it matters most.

When facing surgery, a complex diagnosis, or a life-changing medical decision, patients often need more than a referral, an internet search, or a rushed office visit.

Health Navigator combines independent physician research with hands-on healthcare navigation to help patients make more informed decisions with confidence.

Four Ways We Help: Top Doc Report, Top Doc Report Plus, Onsite Navigation, and Elite NavigationScott Boyden, owner of Health Navigator

The Four Ways We Help

Top Doc Report™

Objective, 6-tier data filtering to identify the best surgeons and specialists for your specific diagnosis.

  • Objective rankings
  • Satisfaction analysis
  • Insurance verification
Most Popular

Top Doc Report+™

Complete roadmap covering WHAT your diagnosis means, HOW it is treated, and WHO the best doctors are.

  • WHAT is my diagnosis?
  • HOW is it treated?
  • WHO are the best doctors?
  • VERIFICATION: insurance, next available appointment, and active clinical trials

Onsite Navigation™

Pre-visit preparation, expert in-room support, and clear written follow-up for important medical appointments in North Carolina.

  • In-person appointment support
  • Pre-visit preparation
  • Real-time note-taking

Elite Navigation™

Everything included in Onsite Navigation—plus physician research, ongoing consultations, care coordination, clinical-trial guidance, and continuous decision support.

  • Ongoing decision support
  • Clinical trial guidance
  • Comprehensive monthly consultations

The Health Navigator Ecosystem: Answering the Right Questions

Who is the best surgeon for me?Top Doc Report™Objective ranking of elite surgeons and specialists.
What does my diagnosis mean?Top Doc Report+™Plain-language explanation of your condition.
How is it treated?Top Doc Report+™Evidence-based treatment options and pathways.
I have an important appointment.Onsite Navigation™A healthcare advocate beside you.
My situation is complicated.Elite Navigation™Ongoing guidance for complex journeys.

What We Evaluate in Our Physician Research

Surgeon VolumeHigher volume is correlated with better outcomes.Outcome-Linked MetricsWe analyze data that correlates with patient outcomes.SpecializationFocused expertise in your specific condition.Peer RecognitionRespected by other top physicians in the field.Insurance ParticipationVerify accepted insurance and networks.Appointment AvailabilityValidate wait times and new-patient access.Disciplinary HistoryReview board actions and professional history.Patient SatisfactionReview meaningful patient experience indicators.

What’s Included in a Top Doc Report+™

TOP DOC
REPORT+
WHAT

Your diagnosis explained

HOW

Treatment options and pathways

WHO

Top surgeons ranked for your diagnosis

VERIFICATION

Insurance, next available appointment, and active clinical trials

QUESTIONS

Key questions to ask your surgeon

In-Person Clinical Navigation: Before, During & After

1. Before the Visit

Organize medical records
Identify key questions
Schedule your appointment

2. During the Visit

Advocate beside you
Take detailed notes
Ask questions to clarify information

3. After the Visit

Review and clarify next steps
Understand your options
Get answers to outstanding questions

8 Reasons Patients Choose Health Navigator

1

Independent

We work for patients—not hospitals or insurers.

2

Proven

Real-world physician research and navigation.

3

Outcome Focused

Scorecards use outcome-driven measures.

4

System Knowledge

20+ years serving healthcare systems.

5

Personal

Ten years navigating cancer care for my late wife.

6

Onsite Advocacy

Available in North Carolina.

7

Human Guidance

Talk directly to an experienced navigator.

8

Verified

We verify what websites and AI often miss.

Not Sure Which Service You Need?

We make it simple to find the right support for your situation.

Your SituationRecommended ServiceYour SituationRecommended Service
Need to find the best surgeon or specialistTop Doc Report™
Need help understanding your diagnosis and treatment optionsTop Doc Report+™
Important appointment coming up and need an advocateOnsite Navigation™
Complex medical journey and need ongoing guidanceElite Navigation™
Facing surgery, a difficult diagnosis, or an important healthcare decision?Schedule a free consultation and get the clarity and confidence you deserve.✓ Discuss your diagnosis   ✓ Get answers to your questions   ✓ Learn which service is right for you   ✓ See how we can help you
Call Scott directly(919) 996-9094Speak directly with an experienced healthcare navigator.